Wow! New ownership has RUINED this place. I USED to order pizza's 2-3 times a month from the Draper store. Pizza was great & the owner was always nice when I called. Then I got two wrong orders delivered back to back. When I called about it the guy said I was the last order of the night, so he'd put away some of the toppings & didn't want to get out more. My pesto, chicken, mushroom & tomato pizza turned out to be just chicken with alfredo sauce! So, I didn't order from them for about 6 months. I decided to give it another try the other day. When I place my order the guy said the computer showed that I had a FREE pizza coming because of the previous mistakes! I hadn't expected it, but thought it was really nice. They said my order would arrive in about 45 minutes. I decided to take a quick shower (sorry for too much info) while I waited. About 20 minutes later the phone rang. It was Pier 49. He said the guy who took my order was new, and that they don't deliver FREE pizzas. He told me I could come and get it, or order $15 more of food if I wanted it delivered. I explained that I was ordering it for 2 adults and a toddler and didn't need more food. Then, I also explained that my husband was stuck in traffic and I'd just gotten out of the shower to answer the call. There was no way I could get ready at that point. I asked to speak to the owner, and he said ""I'm the new owner"". So, I said since he's the owner he should be able to make an exception. It wasn't my fault that the guy on the phone gave me the wrong info. He said he would NOT make an exception. Then, I threatened to take my business elsewhere. He told me he didn't care if he lost me as a customer & that he didn't have time to argue with me! Then he hung up!!! So, about 25 minutes after placing my order I had to go to ""plan B"" with a husband stuck in traffic, wet hair, and a hungry 3 yr old. Not too mention being insulted! So, BEWARE because this place doesn't care at all!
Pros: Food USED to be great.
Cons: Wrong orders, NEW ownership & rude customer service... BEWARE!!!
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