This was my first time using this method of carpet cleaning. After the crew left my house, I wasn't convinced that I had made the right choice...it just didn't seem like there was much of a ""before and after"" difference, and I had paid more than conventional steam cleaning. A few hours later I received a follow up phone call from Earl Laughinghouse. After explaining my feelings to him, he decided to have my carpets re-cleaned and to assure that I was satisfied with the job. My carpets look much better! I was extremely pleased with the type of follow-up service that was provided. You don't see that much these days!
Pros: No dry time
Cons: A little pricey
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