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Unbelievably rude manager - Review by citysearch c | Goten Japenese Restaurant

Goten Japenese Restaurant

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Unbelievably rude manager 8/17/2007

Have been going there for year and have enjoyed it as fresh sushi as one can get in Nashville with good Hibachi though perhaps a bit overpriced. Tonight, thought my 2 year old might enjoy the Hibachi Grill. She was startled by the brief fire at the beginning and cried for about 15 seconds(honest) then stopped. No big deal right? WRONG. The manager had the nerve to approach my wife, and ask her to take my child outside. I was absolutely shocked and told her if someone actually voiced a complaint within 15 seconds including the time it took her to walk over, then i'd like to know about it. She replied that she had kids too and was just giving me a ""heads up!"". ""Heads up?!"" in case what I wondered? I'm an Asian professional who has been eating at Japanese restaurants for years and have never been treated so rudely and inappropriately. A manager should never have the right to tell a parent what to do with their child. Hibachi grills are noisy by nature, they have child seats for crying out loud! Gimme a break, this is supposed to be a family-friendly restaurant. If it had gone on for more than a minute we certainly would have taken her out, because that's what parents do, not because we were ordered by an idiot. Well, we didn't get that chance and didn't get up except to complain later. In summary, would strongly recommend against this restaurant for any parent who might have kids with vocal cords. We'll be contacting ownership about this one. Hopefully, this is an isolated event from a manager that needs to be ""educated"" herself. Feel sorry for her kids. Pros: Good Hibachi Quality w/generous portions, relatively fresh sushi Cons: Rude management. Not good for children with vocal cords. more
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