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poor customer service - Review by citysearch c | Junz

Junz

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poor customer service 8/17/2007

Previous visits served us well...good food AND good service... up until today!. My grandaughter LOVES sushi and LOVES Junz...but today our waiter (server #2) treated us as if we were invisible. He served us our food, argued about the type of sugar given us for our tea and never once returned to ask how we liked the food or if we needed anything else. (My grandughter wanted green tea ice cream.) After waiting 30 minutes for our waiter to return with our check, we finally walked to the front desk to pay our bill (we went to ColdStone for our ice cream). Needless to say his tip would have been much larger had he treated us with as much respect as he treated his regulars...wait a minute!...I thought we WERE regulars!? Pros: good food Cons: poor service more
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