We had a great time in SF until we ate at Cortez. Rude service from the moment we walked in. We had reservations but the hostess acted like it meant nothing. Waited at the bar where we were ignored for the first 10 minutes even though the bar was empty. Seems that chatting with the other staff was more important then waiting on the customers. Then the bartender insulted us by laughing at us when we ordered a special drink.. We asked for a manager but NONE WAS AVAILABLE!!! Even emailed the management afterwards and recieved no reply. There are too many fine restaurants in SF to waste your time on a place treats their customers like this. Completely ruined our trip. STAY AWAY!!!!!
Pros: None!!
Cons: Worst service ever, salty food, ignored by management
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