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bad food, bad service, forget about using the rest room - Review by citysearch c | Andalu

Andalu

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bad food, bad service, forget about using the rest room 7/17/2007

We ate here for a birthday party... bad choice! The service obviously knew they were getting the ""18% gratuity for parties of 6 or more"". We waited for drinks, watching other tables get served second rounds and food before we were served water.\r The food arrived cold, when expected hot, warm when expected cold... forget about complaining. No server to be seen! The bathroom was so poorly maintained, I seriously have seen better restroom conditions in gas stations on the way to Tahoe, Friday night at 11:00pm. Needless to say, filthy toilet... no TP... no paper towels. This room is only a few feet away from the tables. I sent a complaint letter to the manager. No response. I really don't understand how this place remains in business... it must be those darn ""mac & cheese sticks"" which are truely devine... if they arrive warm! Pros: good mac and cheese sticks Cons: bad service, poor food service, filthy restrooms more
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