I called these guys up expecting a cab to take me downtown and a big black Suburban showed up. At first I thought they made a mistake and I was getting upset. Then the driver told me he was only charging me taxi rates. I asked him what was up, and he said that when they couldn't cover me with a cab on time, they sent the closest available car-- a monster SUV with leather, DVD player and the works. I have called them about 5 times since and every time I got a nice ride. Town Cars, vans, suvs, sedans... I love these guys.
Pros: Beautiful Cars.... Smooth Drivers...
Cons: I got hung up on once
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