I'm not a big service guy and will usually rate a place high if the food is good but the service is sub-par. Crema has such lousy service that i am forced to make an exception. the rudeness alone doesn't bother me that much but the slowness kills (although the rudeness gets old: you are not that cool, you work at a coffee place). the idiots behind the counter spend time talking and joking with each other instead of working despite a 15 min line out the door! even when it is a 2-3 peson line, it never moves quickly. The fat guy with the too-tight shirts and the arm tatoos is the worst -- please fire him and promote the guest worker in the back to barista! that said, the stuptown is great and the AM buns are the bomb, which is why i come back and deal with these jerks.
Pros: stump-town, AM buns
Cons: 80% of the employees
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