The veterinarians are very friendly and caring but I have not been impressed with the staff at the front desk. The front desk girls are not very friendly and barely even make an attempt to make eye contact. On my last visit I felt ignored while sitting in the waiting area and while waiting to check out. On one occasion the receptionist failed to schedule my appointment on their books so when my dog and I arrived for her appointment we had to wait over 20 minutes and the front desk girl acted like I was lying about having made an appointment. The front desk staff could use some training on customer service skills.
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