a coworker and i decided to give Hamburger Hamlet a try for lunch, I havent been there for years and despite their legal troubles at this branch we gave it a go...the service was terrible...it took about 20 minutes for our waitress to get our order, then 30 to get our food, 15 minutes every time we asked for a drink refill and 30 to get our check which we asked for 2 times (shouldnt they WANT to get paid?!) the check and credit card sat at our table for 15 more minutes and after our waitress went to the next table to get their check (there were 2 couples including us in her section) and we got up to pay at the front. they ended up charging us for someone else's meal, $65 instead of our $31 bill and when I told them they came back to tell me the waitress said that's what we ordered. there were two of us and we had ordered a sandwich and salad and two drinks. the bill said 4 guests and nothing listed was what we ordered despite the fact we had given them our correct bill. we finally paid and im not one to skip out on tips so i did tip our waitress, but the manager giving me 'his apologies' wont prevent me from avoiding this place in the future.
Pros: food isnt horrible
Cons: bad service, bad customer relations, not worth the trouble
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