Dr. Limfat is the only Dr. I want see at LINDEN OPTOMETRY. I have had to put up bad service and longs waits, along with glasses made wrong!! But today was the final straw, I will not go back. I had an appointment for me and my husband to see Dr. Limfat. I had made the appointment weeks ago, I confirmed and was assured that he could see both of us at the appointment time. When I was finally called in by a different doctor (after a long wait), I told him that I was to see Dr. Limfat. The doctor told me that Dr. Limfat was on vacation!!! I had waited months for my husband to have a day off for another Dr. appointment to schedule this appointment and I made the appointment weeks in advance. I was told I could be seen or come back another day. Well we drove thirty minutes to get there and I had no idea when my husband would have another day off. So we both saw doctors other than Dr. Limfat. When we were ready to look for frames, they wanted to have the same person help me then my husband, making us wait longer, but only after they finished with whom ever they were already helping. I refused to wait, I insisted they get someone else to help my husband, while I talk to a manager about my complaints. They get many people because of the insurance and don't really care if a person is treated well or not. I guess they have enough customers to not worry about a few not coming back. I told the manager how unhappy I was and all he said he could do for me was to get my glasses done a few days early, BIG DEAL!! I had waited months for the appointment with Dr. Limfat (who I did not see) what did a few days matter? I will not go back no matter how good Dr. Limfat is. It is not worth it. I expect to be treated as a customer not a welfare recipient that has to put up with whatever they are given. (I have been there done that, but now I now have a three digit income and will not be treated as person waiting for a handout, or take whatever they are given.)
Pros: Dr. Limfat is good but not enough to deal with the office
Cons: Everything else
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