This place rocks! The apple store is full of tourists and posers. This place is for hard-core mac lovers from way back.
I personally love the ticket process. It was much more efficient than other big businesses, including the apple store where you roam aimlessly and hope to catch someone's attention. I was able to check my email and sit down while waiting for my number to be called. I didnt even need to make a reservation or wait in a timeless line.
Honestly, people on here have been way too harsh. anyone with an ounce of self-esteem and an appreciation for art would not be intimidated by these hipster geeks. They rescued my project and even expedited me because i was leaving the area within a few days of my crash. Now THAT is good customer service!
Pros: ambience, staff, 10 cent cokes, close to transportation
Cons: i was very satisfied.
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