I had my loveseat reupholstered by Arrow. The job took twice as long as promised. Then on the morning of delivery they added a protection spray for additional cost. One week later the seam in the arm pulled apart. They took the couch back and pulled the loose fabric over to cover up the seam. One week after the lousy repair, I have stuffing coming out of the couch, buttons coming out and keeping moving back my appointments to repair the couch again. I spoke to Sid, the owner, today. He tells my wife one story in the morning and then tells me a different story in the afternoon. I had the original couch for 13 years and never had this much trouble as I do with Arrow.
Pros: Store is beautiful.
Cons: Prices are not listed. Follow up service is really bad.
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