These contractors put a new system into my new home, first our gas bill was 4X too high, then there was water leaking through the ceiling from air conditioning condensation, now the condensation won't drain properly so it cuts off every so often and won't turn back on till someone goes up to the attic with a few cups and a bucket to drain it out. They have been to my house almost 10 times now (5 with the same problem). And when you go up in the attic, the ductwork, the wiring, and the layout are all substandard to a boyscout's weekend project.
Pros: They are willing to come out when we call (but they are in the area a lot seeing as how it is a new development)..
Cons: Craftsmanship, uses bandaids instead of trying to fix the problem
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