I saw Dr. Wilmouth about acne scars and I was very open to all options. He recommended the Smooth Beam laser and said it was the ""gold standard."" I was told that 2 treatments would be enough to see good results and visible improvement. Dr. Wilmouth was professional and knowledgeable, but I would not describe him as friendly in any way. He rarely smiled and actually only completed one of the treatments- the other one was done by a lady who he taught right then and there. I really value friendliness in any service and I feel like it can turn an okay experience into a much better one. I was disappointed that I was not told in advance that a doctor would not be performing all the treatments, especially my first visit. The reception staff were a let down too- they all seemed to have an ""I have better things to do than talk to you"" attitude. The biggest let down? The treatments did absolutely nothing for me. To be fair though, I do believe that everyone's skin is different- this type of treatment may work for others.
Pros: Lots of services
Cons: Unfriendly staff, long waits, poor communication
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