My new wife and I were initially very impressed with David, the owner at the Atrium. He assured us that we would have a wedding reception night to remember and that his staff was the best in town.\r
Well it definitely was night to remember for rude service and lousy follow through by the staff. \r
First of all, we confirmed at three times that we would have the parking garage for our guests to park. Well the door leading to the garage was closed and most of our guests had to park on the street. Second, we when tried to talk to the manager on duty in private to correct the problem he refused to accomodate us. Maybe it was because he had under staffed the reception as only 5 people work the entire time for a room with 160 guests. It also explains why the dinner was served two hours late and to top it off they served the salads with walnuts, which my wife (THE BRIDE) is deathly allegic to nuts!!! Very poor choice to stage a wedding reception. It ruined our special day. It was cheap and now you why...
Pros: cheap, cool location
Cons: rude staff members...customer is treated like a second class citizen
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