I agree with most of the other reviews: the food is simply not worth the terrible service. I ordered the escarole soup which tasted good but had very little substance (broth, a few tortellinis and some escarole leaves floating around) and the manicotti which had the saltiest bolognese sauce I've ever tasted. The atmosphere was not that appealing and the place was very crowded. I also encountered the ""manager"" spoken of in other reviews and my impression was the same. When we got to the restaurant, she was standing outside and obviously noticed that we were there to eat but she ignored us. We didn't realize that she worked there so we walked inside and were not attended to until she decided to come inside a few minutes later and grudgingly seat us. She seemed extremely irritated by the fact that she had customers to assist, like she didn't realize that that's the point of having a restaurant... a sub-par experience in a great location - I'm sure that almost all of the numerous other restaurants on Hanover Street would have been better.
Pros: Reasonably priced
Cons: Service, food, ambience
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