To all women looking for an exciting and happy bridal shopping experience, I warn you NOT to shop Mon Amie. The staff turn over is tremendous. Your contact is there one day, and gone the next. The individual who takes over your account doesn't have any idea what it is your ordered, when, where, etc. Most of the time your telephone calls will not be returned. Your faxes will not be acknowledged. I have one child, a daughter. I wanted her dress to be extra special. At the time she lived in California, where we purchased the dress. The dress was ordered TWO SIZES TOO SMALL. By the time the dress arrived, she had moved to the East Coast. Mon Amie refused to accept any responsibility. Rather she and I were treated with condescension and rudeness. The only concession we received was when the dress manufacturer was contacted by me, who in turn pressured Mon Amie to offer some consideration. The consideration was too little too late. My daughter's experience with the salon was a nightmare. The bridesmaids dresses were mishandled, in that they were ordered anywhere from two to four sizes too big. Alterations cost more than the dresses. Again, Mon Amie refused to accept any responsibility.
Pros: can't think of one!
Cons: staff is rude, orders mishandled or not placed in time, overpriced.
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