I was very disappointed in this salon. I went for hair and makeup as a trial run for my wedding day. I also happened to be getting my engagement picture done that day. I went in and the stylist didn't know who I was and got me confused with his next appointment. He sent me back to the waiting area and then brought back to the chair where he asked me what color we were going with. Um, no - just a haircut please. I told him I wanted spirally waves. He used a straightener to create very tight ringlet style curls. I have medium length hair and ended up looking like raggedy ann. And, he only took 25 minutes of a 1 hour appointment to do my hair. I was very unhappy with the way I looked and had to sit in the very central front area of the salon waiting for my makeup. Well a wedding party came in at that time and sitting in public with no makeup and bad hair was very unsettling. I tried to say I was unhappy with my hair and they said they would fix it and put me with soeone else. At this point, I felt like I was causing a stir and a scene which made me very self conscious. People kept trying to ask me what was wrong while the rest of the salon staring at me. I ended up crying in public which was horrifying to me. Victoria was very nice to me and I appreciated her sympathies, however it was just handled wrong. They didn't make me pay but will never go back. Bottom line: they should have ushered me into the back of the salon and let me air my grievances in private. I wish they would have treated me with more respect. When I finally got home, my fiance saw my hair and said: well they weren't finished right?. Oh no....that was the final product.
Pros: Location
Cons: Snobby staff, rushed environment, too small.
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