I?ve never been to a place so hyped up, yet so disappointing. I went to this place after spending an amazing night out at Tao the night before. Needless to say, this place was below average. Where to start? We ordered drinks that seemingly took hours to come out, one by one. There were 2 waiters for our table and together, neither of them had a clue what was going on; one of them with a huge attitude and the other so servile that you couldn?t even ask him for a recommendation! Anything ordered was an ?excellent choice sir.? It took almost 2 hours to get our food; this is some of the blandest Italian food I have ever eaten in my life. The chicken was dry with no flavor. There is a spaghetti dish that is comical? you could do better buying a packet mix. Even the little things were not executed right; drinks with no lemon or lime, small requests like a cup of ice (asked for 4 times) received 15 minutes prior to getting the check. And the check! I have no problem paying up for good food, like Asia de Cuba or Nobu, but this was insane. If you know nothing about food, do yourself a favor and go somewhere else. If you go to hundreds of restaurants a year like I do, then you will find the highlight of this place to be the decor. We communicated much of this to the manager. Why isn?t this guy hitting the floor? I would urge him to see what?s happening in his restaurant. It was comical, him asking us to come back and give them another try ?on him.? We don?t need free meals, but we do need service and food that vaguely excites the palate. Until this place fires their chef, shapes up their wait staff and the manager actually cares about what?s happening in HIS restaurant, proceed with caution. If anyone reads this at Fiamma, maybe you should try to emulate this Italian restaurant: Spiaggia ? This is a Levy restaurant. This is true fine dining with flare, not the slop we were served at your establishment. How this place survives is beyond reason.
Pros: Nice decor, cute bartenders etc.
Cons: The food is mediocre at best with a hefty price tag, wait staff that don't care
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