The office staff is what really hurts her office. Delores is downright rude and impersonal. When she asks you to get on the scale she has the Madge Simpson smokers voice. She acts like working there is the last thing she wants to do. The office is dirty and the Pam isn't very friendly either. When it comes to money matters they are extremely rude. Have a small balance? She will glare at you as if to say, We can't see you until you pay your 40 cent balance. They don't seem to understand that it is expensive having any disability or disease even with insurance. I feel as though I'm bothering them to get medical attention. Dr. Kano seems to throw meds at you left and right which I realized I didn't need. She's constantly pushing meds like acid reflux medication and allergy meds that I don't need. But you have to pull teeth to get the meds that you do need!!!! It seems to me that she must get a comission on meds like that. When you are getting a pap smear she will go on and on about cervical cancer while she's examining you. I don't know how tactful it is to talk about a disease that I don't have because all it does is stress you out the entire time..then you have to wait over a week to get your results back to find that there was never anything wrong with you, she was just making small talk. My biggest problem with how Dr.Kano conducts her office is that when you get your test results in for any disease THEY CALL YOU AT WORK!! What Doctor in their right mind would ever call you at work with test results! I don't want to get any news at work that I'm dying or have an incurable disease...Simply poor taste in my eyes. I don't reccomend Dr. Kano. She would do so much better working at a hospital than having her own office.
Pros: nothing
Cons: dirty office, rude staff
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