I live nearby to Simple Pleasures and have been a patron for over 8 years.\r
It used to be a nice place to come to read a book, listen to live music, or just relax with other neighbors.\r
\r
However, something has gone terribly wrong with management of this cafe.\r
\r
1) they have hired rude counter people and do nothing to remedy it.\r
-- there is a man (i won't say gentleman) who acts like he hates to be there. he constantly\r
counts out the minutes (aloud) to the end of his shift, and I saw him deride a customer in front of me (with\r
sarcasm, and then loudly going to each counter person saying -- hey check this out ... he wants\r
""no room"" in his coffee. go to starbucks fella!"" -- and then proceeds to fill the cup only 75% full. I felt\r
sorry for the unwelcome customer\r
\r
2) If you walk to the back area (past the piano and very disgusting couches) look on the walls under the tables, and you will find coffee stains from over a year ago. There are crumbs from patron's food on the floor, and frankly I dont sit on the couch anymore because I just dont know what is on those.\r
\r
It's really too bad. Management has made too much money from this place and they have forgotten, that it is RESPECT and APPRECIATION for their customers which got them this far. They need to train their staff better, or simply get people who care about service and a SIMPLY PLEASURABLE experience at Simple Pleasure Cafe. \r
\r
It is also too bad that they have hired staff who don't clean up! This is a health code violation just waiting to happen.
Pros: Inexpensive. Nice alternative to chain coffee stores
Cons: Smells at times. Dirty (coffee stains on walls, crumbs on floors). Rude counter people (especially gent who wears a leather cowboy hat in the AM)
more