We waited more than an hour despite having a reservation. The waiters were not informed and rather rude. We were there for a birthday dinner and they still couldn't bring themselves to deliver a normal standard of service. I ordered a drink when I asked about it 30 minutes later the waiter did not even apologize for failing to bring it. Further, because we were seated late we decided to order the pastas and entress we were sharing (one pasta and one entree per 2 people after a round of many many appetizers) and they flat out refused to split in the kitchen which made sharing very difficult. Finally, the grappa I ordered was on the menu but not available, when the waiter returned to inform me he told me that only 2 were available, but couldn't tell me which they were! To add insult to injury they added an 18% gratuity (I normally tip more, but not for service like this) and started to clean the patio making noise and disturbing us while we were still eating. The food was good, but you can get the same quality with better service at many places in the city.
Pros: Food was fine
Cons: Worst service I've had in Chicago in quite a long time
more