I was very dissapointed. I have been a customer at Sableux for years. I made an appointment for two back to back sessions. They reversed the appointments. I had never said anything before when mistakes were made, but this time I decided to say something. They said it was not their fault. I was stunned. They could at least have apologized and said they didn't know how the error was made. I guess they think they are the best salon in town and it doesn't matter. Good customer service does mean something so I went to another salon today. They were okay, but I wil still never go back to Sableux. I am looking for another upscale salon. I understand there are some in Cincinnati. Chappies might be good here in Northern Kentucky. I don't know, but I know one thing. I will never go back to Sableux. That man was just too rude. I wonder if they know what he is failing to say.
Pros: Atmosphere
Cons: Customer Service
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