My husband and I started using Econocuts about 2 months ago. We requested that they always come out during the week and not before 8:00 a.m. Well of course they would come out about 7:00 a.m. We complained. So, they started coming right at 8:00. Then they started showing up at 7:00 a.m. on Sunday mornings. We complained again stating that we did NOT want them out on weekends. So they came the next week on a Wednesday. The following week, they didn't show up at all, but we got charged for it!! The following weekend they came out on Sunday morning bright and early! We called and they were very rude and the behavior was totally unacceptable. In short - NEVER NEVER NEVER waste your money on them. They would cut our lawn in about 10 minutes, leaving large patches of grass uncut and didn't even bother blowing the grass off the driveway or porch. Our lawn was always left a mess and didn't even look as if anyone had been there.
Pros: NONE!
Cons: Didn't do their job; customer service awful; people were very unfriendly; poor value
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