Hutch's might be a good place to go if you're getting a brand new vehicle fixed, but don't take an older car or truck there. I took a 14 yr. old truck to them to have some replacements parts I'd already bought put on because I couldn't do it myself. Even though I'd already dropped over $600 on the parts, which were all the correct parts by the way, Hutch's refused to use them and instead gave me an estimate around $6000 on a $2000 truck. Obviously, they knew I wasn't going to accept this estimate therefore it seemed as though they just didn't want my business. As soon as I declined the repairs, Hutch informed me that I needed to come pickup my truck ASAP. When I went to pick it up they'd taken it out of their parking lot and parked it out by a dumpster. I then took it to another shop in Austin and had the work done for $290. All this over a simple dented in front bumper and grille assembly and a broken headlight. $6000 or $290? Seriously, why would you give someone an estimate that is $4000 more than the value of their vehicle? And then to park it by a dumpster? For some reason, I thought that by taking my truck to a shop in Cedar Park, I'd get a kind of small-town friendly service. Jeez was I wrong. It almost felt like I was at a body shop in Beverly Hills or something. They pretty much made me feel ashamed that my truck was old. Kind of like they didn't want to work on a vehicle that wasn't new. Anyway, just shop around, that's all I'm saying. And before buying the parts from the repair shop, try ordering them online. It's much cheaper and there ARE many body shops that WILL install them for you.
Pros: DIDN'T SEE ANY
Cons: RUDE, WON'T WORK WITH CUSTOMERS TO LOWER REPAIR COSTS
more