Called to get an estimate to fix my sons truck and John never got back to me when he said he would. I called him at the end of the same day and he told me he passed my request to another service writer and still no response to my request and this is after noon the next day. Really bad customer service.
Pros: I didn't have the chance to rate the mechanics because I couldn't get an estimate
Cons: A company like this should do what they say they will.
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