I read the reviews here with great fascination because Juvenex was truly a bizarre experience for me and I was dying to hear what other people had to say about it.
I tried to keep an open mind about the style of their techniques, as it is a Korean spa. But the lack of upkeep and the lack of high-quality products just lead me to believe that this was a beautful spa with quality service a long time ago. Management must have gotten incredibly cheap over the years and just didn't want to spend the money for maintenance of the spa + spa-quality products.
Upon entering the spa, I found the place to be like another world: a very earthy ambiance and a big cave off to the left (which turned out to be the sauna). But upon closer inspection I couldn't help but to notice that the tiles in this place are in dire need of recaulking, there are cracks + dirt between the tiles not only in the entryway but throughout the spa.
I took a shower first. There was no lighting in the community shower area at all, just what little daylight was shining through the skylight. This struck me as odd, and given the deterioration of the rest of this place I couldn't help but to imagine what kind of mold and mildew was hiding between the cracks of those shower tiles, that I wasn't able to see.
I'm not a prima donna, but when I go to a spa I expect it to be immaculate and well lit!
After being hustled around a bit, from sauna to steam room to yet another shower, confused (as other users here have mentioned) I ended up getting scrubbed down by Linda with a scratchy glove (which I fear was used on previous clients and not washed) Even worse, I was scrubbed with soap that looked just like a bar of Ivory soap! (I think a previous reviewier mentioned this too) Then she gave me a full body massage, probably the nicest part of the experience.
All in all, definitely wouldn't go back here. Not worth the $. I want nice products and a clean atmosphere.
Pros: Unique, Korean style day spa
Cons: Not very sanitary, the products they use are nothing special
more