I used to go to Joe Hamer when my favorite stylist moved here,but I returned a year later to try and find a new stylist once mine had moved,I had the worst salon experience of my life! Id asked for the best colorist and was referred to Regina.She seemed irritated when I asked for her suggestion on a new color/cut,and unprofessionally gossiped about celebs and others to her co-workers.The worst part was that I asked for a swept bangs and said the length to the middle of my eye and even raised my finger at the level to demonstrate where I wanted them. She took two snips and gave me a blunt bangs in the middle of my forehead! Anyone with bangs knows a bad bangs is disasterous and with fine hair if it's too short if flies up in the wind! I paid and left but when I got to my car where I could get a mirror and view the back (since I wasnt offered one) and sides I could see how poorly done my hi's & layers were,and while smoothing down my freshly butchered bangs i decided i didnt want to wait for it to grow out to be a cute haircut,&after dropping nearly $300 (an extra100 for long hair) I would call back and ask for a redo with another stylist.The receptionist was incredibly rude, he told me I would have my hair evaluated by several stylists and they could determine if it was a bad cut, then I could only have the same stylist do it again.If Im not happy with a person's service I will not be returning to them to fix it.I should mention ive worked at hair salons before and I know how these situations should be handled. I didnt even want a refund, I very kindly asked to have it fixed. He copped a huge attitude and began asking me then why i would have even paid for the service. He even said it was my fault my bangs were cut tooshort bc bangs are cut in increments, well they should but mine weren't. I havent complained about service before, but this was such terrible experience I will be traveling to the city to avoid this level of unprofessionalism.
Pros: Parking, Atmosphere
Cons: Some rude staff/unattentative , unprofessional front desk, very over priced, high traffic
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