The staff and management here are awful. I scheduled an apt. for myself and friend for mani/pedis (for the day before her wedding!) and when we got there, they allegedly had NO record of the appointment I had scheduled. The staff was EXTREMELY rude and unhelpful as I tried to resolve the matter, and the manager was no better. Against my better judgment, I went back some months later to purchase Bumble & Bumble hair products which are sold there. The staff was alternately pushy and condescending, making snide comments such as that a college student like myself may not be able to afford some of their pricier items. A member of the salon then critiqued my current hair color/style and implied that I was the victim of a "botched color job". I have never been so offended.
Pros: THE EXIT
Cons: pretentious staff, high prices, poor management.
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