I recently tried to bring my neice, who happens to be in a wheelchair, into a Parkoff-owned building at 192 east 75th street. There's a dentist's office on the first floor and it has a wheelchair lift. However, the wheelchair lift was broken, so I couldn't get my neice down the four stairs. The receptionists said that the lift is broken a lot and they've received complaints, but there's nothing they can do about it because they don't operate the lift. I looked into it and found out that PARKOFF MANAGEMENT owns the bldg and manages the lift. When i called them, i left a message explaining the situation but never got a return call. I called back three separate times and finally got a woman named Linda who said it wasn't her problem and that she just deals with the tenants. I think it's awful to advertise something as handicapped-accessible when it's really not. It's uncomfortable for the person that's handicapped and aggravating for those who try to fix the situation and are told there's nothing they can do. PARKOFF needs to pay more attention to their building and the people coming in and out of it.
Cons: very rude management
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