The service is horrible, the waitress could not even understand me, or my date. This could be because of the loud music, or just because she did not seem to understand us. I continually read about the loud music in the reviews of the place thus far, but it seems like that is a simple change. Its more difficult to change staff or menus, but all the music needs is a switch turned to have it lowered so that the patrons can enjoy themselves. The company obviously does not take the reccomendations here into consideration as it seems the same comments are made: bad service, loud music, long waits. It seems like the owners were commenting on the reviews early when they were amazingly all 'highly recommended'....this could be because the reviews can be deleted. Now I see more of the negative reviews and less of the establishment commenting. I think less excuses need to be given and accusations made at the reviewers and more effort given to improving the restaurant. When I say I had a horrible lunch experience I state that I am having a bad experience. Tell me that you are going to improve and appologize and not tell me that the facility was not open during lunch. Lunch is simply the meal in the middle of breakfast and dinner, not what you eat at noon. If so, then the dictionary definitions are wrong and all of the 24 hour restaurants are wrong for being open at a time when there is no meal. I would not suggest the establishment as the waits were long, even with open tables, the waitress lost one of my parties credit card and it was found 30 mins later when she bent over and spilled the contents of her apron, and part of the staff cannot assist you as they are not my waitress. Why ask if we can be helped. Both me and my date were unhappy. As a Dell employee, I am disappointed a prime retail location could not be suited with a better sushi establishment. My coworkers agree.
Pros: parking
Cons: food, service, prices, service, and service
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