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Great Food, but the most horrible service I have experienced - Review by citysearch c | Beluga Japanese

Beluga Japanese

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Great Food, but the most horrible service I have experienced 4/4/2007

I must admit, there sushi is delious. The food seems to be cut from the best cuts of meat and fish and the food choices are very creative. This states alot since I frequent other sushi establishments regularly. \r \r The food was the only wonderful part about my meal. In my thirty years of restaurant visits I have never had service as horrible as this location. I could go into detail, but in short, the party that I went with waited a total of an hour for our tab and for a box. During our wait we acknowledged to a member of the staff that we were still awaiting our to-go box. Our reply was that she was not our waitress and could not help us. She was the person who asked if needed anything twenty mins earlier, she was the one that we requested the box from, she was the one who replied yes. Other experiences included lack menus, and a 'lost' tab (one that contained our credit card). At the end, the tab was found with the waitress and we left very unsatisfied.\r \r If you like good food I would suggest it, but only if you can wait a lengthy time for poor service from the waitstaff. I, as well as the rest of my party have each stated we would never return. We have not done so. Pros: Good sushi Cons: horrible sushi, long waits more
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