I've been going to this place for several years on a weekly basis. They forgot to put my appoint in the book this last time with my regular hair stylist, but were able to give me another available stylist which was fine. When I go to pay, they charged me more than usual, when i questioned it, they said the person's charges more than my regular stylist charges. - and he's not even a level above the usual stylist i go to. They didnt even bother to tell me upfront that the cost would be more. The the RUDE BLONDE A**Hole manager proceeded to yell across the counter that this is the way it was in front of everyone instead of politely coming over to explain and if I didnt like it - that was my problem. I'm okay with paying more, but would like a little coutesy after 3 years as a regular customer and tipping over 50% everytime. I will NEVER go here again and am more than willing to pay double somewhere else, but be treated with respect. I have never been treated to rudely in my life.
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