First I must say how sorry I am for all the brides that had a bad experience at Bridaltown. I know how stressful planning a wedding can be but I must say that my experience there has been nothing but a positive one. I bought a dress there last July (which I was fully aware that I signed a contract that said ALL SALES FINAL) but when we changed from a 2007 destination wedding to a 2008 big wedding at home, I didn't think I wanted the dress I picked anymore. Not only did they hold the dress a year for me at no charge, they were happy to let me do a reselection. The salesperson named Sandy actually came into the shop (on her own time) at 7pm at night, (twice), working around my schedule to help me reselect a dress. They have all been very kind to me. After all that ,I kept the original dress I picked anyway and Sandy never once got inpatient or upset with me. She was happy that I was happy with my decesion. The dress is absolutley beautiful!
more