I was here for a treatment the other day and was generally disappointed. The rooms are FREEZING and you are only covered with a small towel the entire time. I am not sure if this is because they dont like making the beds up, but I felt too exposed to enjoy the service. The massage beds were loud and creaky to the point that it was distracting and I even thought about the possibility of it collapsing. I understand that every experience can not be perfect and I probably would have come back after knowing what to keep in mind. However, the interaction with reception was awful. The manager on this site seems very concerned about customer service and I hope he reconsiders the reception as part of this experience. While i was paying over one hundred dollars for this servixce I thought it was fair to comment on how they could improve. The receptionist snapped at me and then left the desk mid-conversation. My interaction with this one particular womand was enough to ensure that I will never, ever go back or recommend this place to anyone. Their therapists seem good and I hope this spa can take these comments to heart, as they seem to be repeated many times on this site.
Pros: Relaxation Room
Cons: Customer Service
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