I've had a wonderful experience every time I come in and I must say, its because of the people. I'm sort of a spa junkie and have had my hair done, manicures, pedicures, massages, facials (you name it) all around town and I always come back here.
Erin has done a fabulous job with my cut and color, which I always get compliments on. And I can't say I've ever had a bad spa service with anyone I've seen! In fact, if there is ever something that needs "tweaking" or isn't my quite my style, they've always been quick to make any necessary adjustments, no questions asked.
I have a feeling with the previous reviews, there were a few disgruntled "former employees" venting here...reminds me of retaliatory feedback on Ebay, if ya know what I mean! But everyone has the right to their opinion, I guess!
I also try out other spas and while I enjoy the treatments, there always seems to be something that goes wrong, but they always get it right at Neroli!
Pros: Open Later at Night and on Sundays!
Cons: Parking
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