Tonight we experienced a very unsatisfactory, disappointing experience at the Station Brake Cafe in Wilmerding, PA. We had 6 p.m. dinner reservations for 8 people to celebrate birthdays of three family members. We arrived at 5:55 p.m. to discover that a table was not ready for our party - yet. After a short wait, we got seated. Other than water and menus we were ignored for about 15 to 20 minutes. A table of 4 and several tables of 2 were taken care of before a waitress approached our table and that was after my husband inquired as the whereabouts of our waitress. The woman who finally approached us was not the least bit pleasant, failed to make an effort to explain why we were waiting so long for service - didn't share any of the specials with us - the specials were written on a board in the corner of the room, but being that some of us had our backs to the board it would have been nice to have the waitress tell us the specials and maybe something about how they were prepared. We got nothing. We even had to question her about the soups that were offered. One GOOD thing was that the food was good and plentiful but once the bill came, 2-1/2 hours later and because we had a party of 8 the 18% gratuity was automatically added. If it was up to us to ""reward"" the waitress for her services she would have gotten nothing. We are convinced the poor service was due to the fact that the waitress knew she was getting a tip no matter how poor the service. We are sure the restaurant will not miss our patronage or the patronage of those that we will share this experience with, but we will not make an effort to spend any money at Station Brake Cafe and will tell family and friends to stay away. Those who read these reviews - beware!!!
Pros: Portions are plentiful
Cons: Service is unfriendly and poor
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