I regularly picked up carry out at Szechwan. Last time I ordered Szechwan Chicken it was totally burned and packed up anyway. I called and complained and the person argued with me and told me it was supposed to be crispy. The food was black, burned and smelled burned. I could smell it was burned in the car. The person on the phone argued with my about giving me a credit for the burned food. I was a regular customer who tipped generously when I picked up the food. They knew who I was and were still giving me greif.\r
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Finally they agreed to credit the burned food.\r
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At that point I could care less. I will never return there again. I tried other Chinese places in the area and found the food at the competion to be better quality for a much lower price.\r
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Pros: Big parking lot
Cons: Too expensive for the quality and quantity of food
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