For my daughter's 21rst b-day we made Tuesday night dinner reservations for 8 people at 6:15. We later called during the day and added 1 person which the mgr messed up and changed our reservation to 9:00pm instead of 9 people for 6:15. Consequently we were seated upstairs by the adjoining door to the bar and pool table area, where there is a holding area for dirty dishes to be stacked---we heard clanking of dishes during our entire dinner---served to us by a woman that acted as she though she had somewhere else she'd rather be---even though I told her it was a special dinner. She was better suited to be working in a fast food place. When we got our bill, on it was a $25 service charge, as well as the standard 18% gratuity for large groups---there were 2 total amounts---of course we ignored the service charge amount and went with the 18% tip. The building is nice, very cool atmosphere, the food is good---I don't think I'll bring a large crowd here again though.
Pros: good food, great bar area
Cons: weak service
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