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Bad Customer Service - Don't plan a party there - they won't take reservations and won't give you a table untless 75% of your party is there - Review by citysearch c | Dave & Buster's

Dave & Buster's

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Bad Customer Service - Don't plan a party there - they won't take reservations and won't give you a table untless 75% of your party is there 2/22/2007

It was my daughters birthday and she wanted to try this restaurant. I called ahead to make reservations and they did not accept them. I arrived at the restaurant early to ensure I got a table for my party of 13. I was told they would not seat me unless 75% of my party was there. I explained the situation and was still told no. I then had to wait until 9 people showed up and by that time there were no tables left. Management told me we could all sit in the TV room at separate tables. Unacceptable. I told the Manager I would leave and go somewhere else and he said ""Well, that is your choice"". I went to Granite City and received impeccable service. If you have a group of people, this is not the place for you! more
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