Crema is generally a great place for coffee( I especially love their lattes). Most of the baristas, customer service staff is pretty friendly. I have seen quite a bit of turnover in the last while though that concerns me as I have grown to adore some of the 'veteran' baristas and wonder if the quality of service will decrease,,, As the rest of the reviews will tell you, they bake/make their sandwiches etc on site which is cool as you can see them baking in the back. I do wonder about the cleanliness at times as I don't think all the staff wash there hands at all times when supposed to.(i.e. touching the garbage and then my sandwich is a no no!) I did only witness this once, but it WAS once too many! As for the reviews that describe the waits...well it does depend when you go in. I work full time also and my time IS valuable. I simply add a bit of time to my lunch when I know I'll be eating here as it's usually packed.
Pros: sandwiches, coffee, muffins
Cons: nowhere to sit at times, cleanliness?
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