I recently purchased from Sansaco - first time, the experience was decent - the product I ordered was good. The second time, the furniture piece I ordered was completely misrepresented - the color was off, the product was damaged, and it was poorer quality than the descriptions (dresser drawers open poorly). Right now, I am ready to throw the whole furniture piece out the window ...but after having spent $500, it's a little hard to do. My advice to you is to proceed with care since the store has no cancellation or return policy - basically you're stuck. They seem to focus on pushing their products vs. ensuring happy customers. My takeaway from this experience is --- I'll never shop there again. Go to Costco home or some other place where you can be sure to receive a flexible, customer-centric serivce and policy.
Pros: Great variety of furniture
Cons: Poor customer service, no return or cancellation policy, don't know what you're getting
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