Yes it's a bit pricy, sometimes pertinacious, and can be crowded - but the food is quality, the location is great, the ambiance is tranquil even romantic (patio early morning or after 9pm) . Think of an upscale version of coffee bean. I've gone there for brunch or to meet friends for tea at 11pm. I love this place. I always recommend the patio. The only negative is parking (though they do offer valet, I usually just drive around the block until I find street parking).
Pros: Ambience, Patio, Quaint, Great desserts
Cons: Street parking can be tough to find
more