Let me start with the positives: the staff was incredibly friendly and hospitable, the decor was very relaxing and I was truly impressed with the level of cleanliness and sanitation. Overall, I had a really nice experience. The esthetician was knowledgeable, experienced, and gentle. I received several compliments on my skin afterwards. I do have a few complaints: I thought the prices were rather high for the services and for the location. I also got an manicure and express pedicure and was disappointed that my feet were never submerged in water. Thirty minutes is sufficient time to include a small soak. Instead, a hot wet towel was wrapped around my feet. Also, there was no hand lotion in the bathroom, which is a staple in most spas. I will absolutely be returning for a facial but I will go elsewhere to get my nails done.
Pros: Friendly staff, clean, relaxing, facials
Cons: Pricey, nails
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