My treatment at Ummelina was excellent. What was not excellent was getting a $100 charge on my credit card for a "cancellation". In fact I had rescheduled my services 3-4 weeks prior to my actual treatment. I got my confirmation call and went in at the scheduled time. When I paid on the way out, no one even mentioned that they had charged my credit card two days prior. When it came through on my bill, I contacted them thinking it was a mix up because I paid partially with a gift certificate. It did not corrected so I called the credit card company and again contacted Ummelina.. Only then did I learn that they were charging me as a "no show" for services that had been rescheduled weeks in advance--that they say were two days prior to when I actually had my appointment. The worst part has been their attitude. My credit card company said they will handle it.
Pros: Nice environment
Cons: credit card charge errors and billing practices
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