I actually happened upon this place quite by accident, wanting to take refuge from the snow. Boy, was I in luck. Ruby Room gave me the most wonderful spa experience I've ever had! From the moment you walk in the door: fresh flowers everywhere, the hip, yet totally friendly and cozy atmosphere, and the services are actually unique...something that one never finds anymore in the superabundance of spas in Chicago! I just had to leave a glowing review for this place, and I was quite surprised when I read the previous negative review. I suppose everyone has their bad days, but I personally found the staff to be extremely friendly and good-humored. I totally had a blast, and my facial with Amanda was out of this world. I'm going to be making ruby room a regular treat!
Pros: Unique services, awesome atmosphere, friendly staff
Cons: Maybe parking, though I found free street parking pretty easily
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