I am writing to make consumers aware that this "Spa" actually has a history of poor service. They don't even deserve one star! I have received better customer service at a fast food drive thru window. The front desk personnel couldn't have been more rude. The establishment is in need of a facelift. It is rather dumpy, wax was spilled on the carpeted stairs, glasses were water spotted and the water pitcher in the cramped 'Relaxation Room' was water spotted and dirty, wallpaper is peeling in the restroom, the rooms were chilly and the spa treatments are very lacking in luxury or pampering. I am not one to complain, but when you spend your hard earned money expecting and anticipating a relaxing and pampering day, I was very disappointed. They spend alot of money on marketing, so don't be fooled. Please go elsewhere!
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