The vets are great and I apreciate their service but the front office staff leaves much to be desired. Since the front office staff is your first impression I hope the clinic doesn't lose business b/c of them. The staff ignores you when you come in, leaves you on hold forever, hangs up on you, and are just generally unhelpful and unfriendly. I think the main problem is the office manager, since she is the leader everybody follows her and she seems to always be in a bad mood. I have used this vet for years & the vets are great, the vet techs are helpful and polite, but the office mgr. is always having a bad day!
Pros: good vets, very nice clinic and facility, helpful vet techs
Cons: bad office staff
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