I am VERY disappointed in the service that was provided by this establishment. Of the 15 years that I've been in San Francisco, this is probably the worst dining experience I've had. The manager of the place seems to neither care that his customers are happy nor that people come back. We were there on Friday night when they had a private event until 7:30. When we asked whether they were still seating for dinner, the manager claims that they were closed for a private event but if we were to wait at the bar for about 10 minutes we will be seated. Due to the commotion of the place, we asked again to confirm that indeed he could seat us. Half an hour later and a couple of drinks, we were still waiting to be seated for dinner. After we inquired again, we were told that ""absolutely not"" he can't seat us for dinner. After telling him that he had told us that he could seat us 30 minutes, the manager got incredibly nasty, claiming that we were wrong and that he never said he could seat us for dinner but that he said he could ""seat us at the bar"", though we couldn't order food from the bar either. After explaining that we have now waited 30 minutes and spent money on drinks, he told us that on principle he would not at least buy our drinks even though his cost for the drinks were less than $5 because it was the principle. I'm not sure what his principles were, but I guess it's to not have any customers. If you want to have a nice night and to deal with pleasant people, I would suggest Hyde Street Seafood or a ton of other nice friendly places in this city. This place is NOT a frienly place to be. They don't care about their customers. Go somewhere that cares whether you will have a good experience. Not here!
Pros: Nothing.
Cons: Service. Manager is unpleasant.
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